KennelLog Terms of Service
This is a practical starting document written in plain English, not a lawyer's advice, dated 4 October 2026.
Last updated: 4 October 2026
1. Who these terms apply to
1.1 These terms apply to anyone who uses KennelLog at www.kennellog.com. That includes handlers, trainers, kennel masters and beta testers.
1.2 KennelLog is run by Jakob Shanks ("I", "me"). If I later run KennelLog through a company, I will update these terms and tell you.
1.3 "You" means the person using the account.
1.4 These terms work together with the KennelLog Privacy Policy. Please read both.
2. Invites and accepting these terms
2.1 Accounts are by invite only right now. There is no public sign-up.
2.2 Your account is not active until you accept these terms and the Privacy Policy during activation.
2.3 If you do not accept, do not activate or use the account.
2.4 You must be an adult to hold an account. KennelLog is not for children.
2.5 Give accurate details when you activate. Keep them up to date.
2.6 Keep your login details private. You are responsible for what happens under your account unless it was caused by my failure to take reasonable care. Tell me quickly if you think someone else has used your account.
3. What KennelLog is
3.1 KennelLog is a log. It helps you record and organise information about dogs and their training.
3.2 KennelLog is not veterinary advice. It is not professional training, behaviour or safety advice. It does not replace a vet, a qualified trainer or your own judgement.
3.3 Anything KennelLog shows you is based on what users have entered. Check important information yourself, especially health, medication and safety records.
3.4 You are responsible for the care, handling and welfare of your dogs, and for following any laws, rules or work requirements that apply to you.
4. Beta testers
4.1 During the beta, beta testers get the same product as paying clients.
4.2 Beta testers are not charged during the beta.
4.3 Beta features may change, break or be removed. Please tell me about problems you find.
5. Fees
5.1 There is no card checkout in KennelLog right now, and I do not collect money during the beta.
5.2 If I introduce fees later, the price and what it covers will be shown to you before you pay. You will not be charged unless you agree to pay at that time.
5.3 Any figure you may see in the app before fees are introduced is not a price unless it is shown to you as part of a payment step.
6. Your content and dog records
6.1 The dog records and other content you enter stay yours.
6.2 You give me permission to store, copy, display and process your content only as needed to run KennelLog, keep it secure, back it up and show it to the people your role settings allow.
6.3 I do not claim ownership of your content and I do not sell it.
6.4 Only enter content you have the right to enter. If you enter information about another person, make sure you are allowed to share it and keep it to what the log needs.
6.5 Where a dog belongs to an organisation or kennel, who owns the dog and its records between you and that organisation is a matter between you and them. KennelLog does not decide that.
7. Roles and who can see what
7.1 A handler sees only their own dogs.
7.2 A kennel master sees every dog in the kennel, grouped by handler. A kennel master is also a handler with their own dogs.
7.3 A trainer sees the dogs assigned to them, plus their own dogs. A trainer is also a handler.
7.4 A kennel master or a handler can assign a dog to a trainer.
7.5 If your role lets you see another handler's dogs or details, use that access only for the job: running the kennel, training or caring for the dogs. Do not copy, share or use another person's information for anything else.
7.6 What a kennel master or trainer can see of another handler may be limited so that KennelLog follows the Australian Privacy Principles. I may change what each role can see for that reason.
8. Acceptable use
You must not:
- break the law using KennelLog
- enter false or misleading records on purpose
- access accounts, dogs or data you are not allowed to see
- share your login or let someone else use your account
- try to break, overload, probe or get around the security of KennelLog
- copy or scrape the service or other users' data
- upload anything harmful, such as malware
- use KennelLog to harass, threaten or harm anyone
- invite people you do not have a genuine reason to invite
9. Suspension
9.1 I may suspend or limit an account if I reasonably believe:
- these terms have been broken
- the account is putting other users, dogs, data or the service at risk
- the law requires it
9.2 Where it is safe and practical, I will tell you why and give you a chance to fix the problem first.
10. Ending your account
10.1 You can ask me to close your account at any time by emailing support@kennellog.com.
10.2 I may close an account after giving reasonable notice, or straight away for a serious breach of these terms.
10.3 If I decide to stop running KennelLog, I will try to give reasonable notice and a chance to export or request a copy of your records.
10.4 After closure, your information is handled as set out in the Privacy Policy.
10.5 Sections of these terms that by their nature should continue after closure (such as sections 6, 11, 12 and 14) continue.
11. No promise of a perfect service
11.1 KennelLog is a small, developing product. I will take reasonable care, but I do not promise that it will always be available, error free or never lose data.
11.2 KennelLog is not a legal records system. It is not built to meet any particular legal, regulatory, insurance or audit standard unless I tell you in writing that it does.
11.3 Keep your own copies of anything you must be able to produce later.
12. Liability and the Australian Consumer Law
12.1 Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. That includes the consumer guarantees.
12.2 Where the law allows me to limit my liability for failing to meet a consumer guarantee, my liability is limited to supplying the service again or paying the cost of having it supplied again.
12.3 Apart from that, and as far as the law allows:
- I am not liable for loss caused by decisions you make based on records in KennelLog, including decisions about a dog's health, handling or training
- I am not liable for indirect or consequential loss
- my total liability to you is limited to the amount you have paid me for KennelLog in the 12 months before the claim. During the beta that amount is nil, but this does not affect section 12.1.
12.4 Nothing in these terms limits liability for anything that cannot legally be limited, such as fraud.
13. Changes to these terms
13.1 I may update these terms as KennelLog changes, or when a lawyer reviews them.
13.2 For important changes, I will tell you in the app or by email before they take effect, and may ask you to accept them again.
13.3 If you do not agree with a change, you can close your account.
14. Where KennelLog is based
14.1 KennelLog is run from Queensland, Australia.
14.2 These terms are intended to be read under the law of Queensland and Australia. No court has been chosen by a lawyer for disputes. If a dispute cannot be sorted out by talking, it would ordinarily be dealt with in Queensland, unless the law gives you the right to go elsewhere.
14.3 If you have a problem, please contact me first at support@kennellog.com. I will try to sort it out with you directly.
15. Contact
Jakob Shanks
Website: www.kennellog.com
Account and general questions: support@kennellog.com
Privacy: privacy@kennellog.com
Terms and disputes: legal@kennellog.com